Dispensary Associate

Trulieve

Dispensary Associate providing exceptional customer service and educating customers on cannabis products for Trulieve. Ensuring compliance while facilitating customer purchases in a compassionate environment.

Posted 7/1/2026part-timeJacksonville Beach • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $14 per hourWebsite

About the role

Key responsibilities & impact

Provide exceptional customer service to customers, guests, and coworkers.
Provide empathy and compassion to patients.
Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
Assist Managers and Shift Supervisors with returns in accordance with company policy.
Prepare and process patient orders in a timely and efficient manner.
Follow Trulieve Policies and Procedures.
Work directly with the leader on duty to enhance the customer experience.
Assist customers with any product or device issues.
Work with leadership and management to find solutions to customer issues.
Document customer issues and concerns on the customer's profile.
Maintain a clean and well-stocked workstation throughout the shift.

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field.
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
Prior experience, preferably in retail and/or customer service area is a plus.
Must have prior cash handling experience.
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
Must be able to work effectively without supervision and in a team environment.
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
Able to understand and follow written/oral instructions.
Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role.
Must be able to pass a comprehensive background record check.

Benefits

Comp & perks

A comprehensive benefits package including paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

EmpathyCompassionProfessionalismTeamworkIndependence

Certifications

Valid Driver's License