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About the role
Key responsibilities & impact- Assist the General Manager/Assistant General Manager in leadership and supervision of store personnel
- Achieve key performance metrics and ensure the efficient daily operation of the store
- Ensure regulatory compliance while delivering exceptional customer experience
- Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes
- Maintain brand standards in visual merchandising
- Ensure consistent regulatory compliance with all state specific regulations
- Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
- Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
- Monitor and maintain store inventory
- Responsible for handling and resolving patient issues and escalations
- Maintain professional working relationships with business partners
- Maintain strict confidentiality and compliance
- Perform other tasks that have been assigned by management
Requirements
What you’ll need- High School Diploma required
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
- Ability to interact with customers and team members respectfully and politely
Benefits
Comp & perks- Paid time off
- Equal Opportunity Employer
- Supports a Drug-Free Workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash handlinginventory managementregulatory compliancevisual merchandisingcustomer service standardssupervisionSOP compliancetrainingcoaching
Soft Skills
interpersonal skillsprofessionalismcommunicationconfidentialitydiscretionteamworkcustomer interactionproblem-solving
Certifications
High School Diploma