Dispensary Associate

Trulieve

Dispensary Associate educating customers on cannabis products and providing exceptional service. Responsible for processing orders while ensuring compliance with state regulations and company policies.

Posted 6/25/2026part-timeBoynton Beach • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $15 per hourWebsite

About the role

Key responsibilities & impact

Responsible for guiding customers on their journey into cannabis by educating them on the benefits and potential side effects
Provide exceptional customer service to customers, guests, and coworkers
Provide empathy and compassion to patients
Assist Managers and Shift Supervisors with returns in accordance with company policy
Prepare and process patient orders in a timely and efficient manner
Follow Trulieve Policies and Procedures
Work directly with the leader on duty to enhance the customer experience
Assist customers with any product or device issues
Work with leadership and management to find solutions to customer issues
Document customer issues and concerns on the customer's profile
Maintain a clean and well-stocked workstation throughout the shift
Assist with processing all online orders, including deliveries, in a 2-hour timeframe.

Requirements

What you’ll need

High-school diploma or equivalent
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role
Must be able to pass a comprehensive background record check.

Benefits

Comp & perks

Comprehensive benefits package
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cash handlingcustomer serviceorder processingproblem solving

Soft Skills

empathycompassioncommunicationinterpersonal skillsprofessionalismteamworkindependenceconfidentialitydiscretion

Certifications

high school diplomavalid driver's license