Dispensary Associate, Part Time

Trulieve

Dispensary Associate providing customer service and product education at Trulieve dispensary. Assisting customers with cannabis products while ensuring compliance with state regulations.

Posted 6/25/2026part-timeMelbourne • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $14 per hourWebsite

About the role

Key responsibilities & impact

Provide exceptional customer service to customers, guests, and coworkers
Provide empathy and compassion to patients
Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
Assist Managers and Shift Supervisors with returns in accordance with company policy
Prepare and process patient orders in a timely and efficient manner
Follow Trulieve Policies and Procedures
Work directly with the leader on duty to enhance the customer experience
Assist customers with any product or device issues
Work with leadership and management to find solutions to customer issues
Document customer issues and concerns on the customer's profile
Maintain a clean and well-stocked workstation throughout the shift
Any other task(s) as assigned by Management
Must possess a valid driver’s license and clear driving record to fulfill delivery driver role

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices
Must possess the mental and physical capacities necessary to perform the job duties
Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role
Must be able to pass a comprehensive background record check.
Must be able to move intermittently throughout the workday
Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met
Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility

Benefits

Comp & perks

A comprehensive benefits package including paid time off
Flexible hours depending on store needs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cash handlingcustomer serviceorder processingproduct knowledgedocumentation

Soft Skills

empathycompassioncommunicationinterpersonal skillsteamworkindependenceflexibilityprofessionalismconfidentialitydiscretion

Certifications

valid driver's license