Assistant General Manager

Trulieve

Assistant General Manager supporting retail store operations at Trulieve, overseeing personnel, inventory management, and regulatory compliance. Ensuring exceptional customer experiences while achieving performance metrics and maintaining standards.

Posted 6/11/2026full-timeFort Myers Beach • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support the General Manager in leadership and supervision of store personnel
Inventory tracking and management
Achieving key performance metrics and ensuring the efficient daily operations of the store
Ensure regulatory compliance while delivering exceptional customer experience
Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
Maintain brand standards in visual merchandising
Ensure consistent regulatory compliance with all state specific regulations
Review, communicate and ensure compliance with all company SOPs
Coach, train, and develop the team focused on service standards
Monitor and maintain store inventory
Handle and resolve patient issues and escalations when on duty
Maintain professional working relationships with business partners
Assist in managing labor budget to meet the needs of the business
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

Two years of related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Must possess the ability to train, develop and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
Ability to interact with customers and team members respectfully and politely

Benefits

Comp & perks

Includes opportunities for monthly bonuses
401(k) plan
Comprehensive benefits package
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory managementcash handlingdata analysisregulatory compliancevisual merchandisingperformance metricsSOP complianceteam trainingcustomer servicebudget management

Soft Skills

leadershipinterpersonal skillscommunicationprofessionalismconfidentialityteam developmentproblem resolutionstrategic planningcustomer interactiondiscretion