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About the role
Key responsibilities & impact- Support the General Manager in leadership and supervision of store personnel
- Inventory tracking and management
- Achieve key performance metrics
- Ensure the efficient daily operations of the store
- Ensure regulatory compliance while delivering exceptional customer experience
- Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
- Maintain brand standards in visual merchandising
- Review, communicate and ensure compliance with all company SOPs
- Provide coaching, training, and development to the team
- Monitor and maintain store inventory
- Handle and resolve patient issues and escalations when on duty
Requirements
What you’ll need- Two years of related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff
- Able to communicate in conversational English to work effectively with customers and team members
- Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
- Ability to interact with customers and team members respectfully and politely
Benefits
Comp & perks- Includes opportunities for monthly bonuses
- 401(k) plan
- Comprehensive benefits package
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementcash handlingdata analysis
Soft Skills
leadershipcoachingtraininginterpersonal skillscommunicationproblem-solving
