Assistant General Manager

Trulieve

Assistant General Manager supporting Trulieve in retail operations. Ensuring regulatory compliance and exceptional customer experience in a fast-growing industry.

Posted 5/19/2026full-time🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support the General Manager in leadership and supervision of store personnel
Monitor and maintain store inventory
Ensure consistent regulatory compliance with all state-specific regulations
Provide coaching, training, and development to the team focused on company service standards
Handle and resolve patient issues and escalations when on duty
Maintain professional working relationships with business partners

Requirements

What you’ll need

Two years of related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Must possess the ability to train, develop and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
Ability to interact with customers and team members respectfully and politely

Benefits

Comp & perks

Includes opportunities for monthly bonuses
401(k) plan
Comprehensive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cash handlingdata analysisinventory managementregulatory compliancetraining and developmentcustomer serviceteam evaluation

Soft Skills

leadershipinterpersonal skillsprofessionalismcommunicationconfidentialitydiscretionproblem-solving