Human Resources

• The Human Resources Business Partner will assist the in the assigned HR functions to support company culture and growth.
• This role will facilitate employee relations on behalf of the company within the different locations in the designated geographic area(s).
• Help to provide an excellent workplace experience, assisting with inquiries about company policies, and ensuring best employee relations practices.
• Meets regularly in the assigned locations and attends department meetings to understand goals and objectives to provide appropriate guidance and support.
• Provides day-to-day assistance to all employees within the geographic area in any HR related matters maintaining effective communication.
• Recognizes sensitivity, complexity, and urgency of employee relations issues and takes appropriate action to provide sound guidance on resolutions protecting sensitive information or escalate issues to Senior Human Resources Manager.
• Serves as the initial contact and liaison for intake and assessment of employee issues and complaints.
• Responds to fact-findings and to conduct prompt, thorough, neutral, and accurate workplace investigations related to employee misconduct, discrimination, and other complaints.
• Conducts high-level workplace investigations on short timeframes ranging from simple to, sometimes, complex issues and escalating most significant issues to Senior Human Resources Manager.
• Tracks and logs thorough documentation of all incident reports and investigations on employee-related incidents following company protocols and in the corresponding company systems.
• Assesses training needs and provides recommendations on topics of employee-related training with Regional HR and assists with the coordination of training as needed.
• Provides HR policy guidance and interpretation to employees and/or supervisors assisting management in formulating responses.
• Assesses the location’s work environment and communicate with Senior Human Resources Manager in areas of development.
• Interprets the need for the intermediate and long-term advancement potential of individuals and jobs to create organization opportunities for development.
• Promotes a collaborative approach to serve and support all employees across the geographic area in conjunction with strong ethics to represent and practice the company values.
• Assists with HRIS systems use and HR programs to employees when needed or recommends points of contact to help address employees’ inquiries.
• Opens, organizes, and updates employee files.
• Tracks employee progress, noting promotions, recognitions, policy violations, and documenting them accordingly.
• Ensures all employee files are maintained according to law.
• Provides feedback to the Senior Human Resources Manager and Retail Area Managers regarding trends revealed when conducting exit interviews.
• Provides feedback to Talent Acquisition Recruiters regarding the competency of terminated employees.
• Participates in legal hearings to provide testimonies and monitoring proceedings.
• Assists the HR team with ensuring Employee Handbook is updated with current policies and procedures.
• Works closely with management and employees to improve work relationships, build morale, increase productivity, and retention.
• Provides recommendations on policies and procedures that support best practices and a positive work environment.
• Any other duties as assigned.

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