Centralized Service Manager II
Truist
full-time
Posted on:
Location Type: Office
Location: Orlando • Florida • North Carolina • United States
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About the role
- Ensure day-to-day oversight and management of assigned third parties who provide Truist with outsourced services and applications
- Facilitate the completion of third party risk assessments, contract review/structuring, due diligence and fourth party oversight for assigned third parties
- Coordinate and work with Division aligned support to ensure all managed services follow Third Party Risk Management (TPRM) Standards and Policies
- Serve as a single point of supplier coordination and communication of activities and recommendations to management
- Manage relationship within the business unit and with the third party to improve risk, cost, quality, and ease of doing business across the business unit
Requirements
- Bachelor’s degree is preferred or equivalent education and related training
- Seven years of experience in business functions or relevant experience in third party management, risk oversight, sourcing, procurement, supply chain, materials management, or equivalent
- Strong analytical, problem-solving, and negotiation skills
- Strong relationship management skills
- Strong communication skills, both written and verbal; experience communicating frequently with senior management
- Third party management and procurement experience
- Flexibility to adapt to the needs of various projects and cultures
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Benefits
- medical, dental, vision, life insurance
- disability, accidental death and dismemberment
- tax-preferred savings accounts
- 401k plan
- no less than 10 days of vacation during their first year of employment
- 10 sick days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
third party risk managementrisk assessmentscontract reviewdue diligencesupplier coordinationprocurementsourcingmaterials managementanalytical skillsnegotiation skills
Soft Skills
relationship managementcommunication skillsproblem-solvingflexibilityadaptability