Truist

Head of Premier and Branch Banking Administration

Truist

full-time

Posted on:

Location Type: Office

Location: Charlotte • Florida • North Carolina • United States

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Job Level

Lead

About the role

  • Partner with Head of Premier and Branch Banking to drive CSBB strategy execution across delivery channels and segment to achieve TFC’s ROTCE targets.
  • Works cross-functionally as the Premier & Branch lead with Digital, Product, Strategic Execution, and Channel Executives to ensure successful delivery on the CSBB strategy.
  • Responsible for P/L administration including budgeting, forecasting and analysis. Monitor P/L performance and identify opportunities to enhance profitability.
  • Leads Premier & Branch field operations and ensures the successful execution of initiatives and operational practices that enhance efficiency and client experience.
  • Design and deploy effective tactics to achieve operational targets, monitor metrics and implement continuous improvement.
  • Direct and oversee the Premier Solutions Delivery organization responsible for growing the Premier Potential to Premier Segment growth
  • Direct and oversee Branch workforce planning, which includes workforce strategy/design, managing the staffing plan for all branches, implementing teammate retention programs, branch forecasting and scheduling, and managing salary expense.
  • Direct and oversee Financial Inclusion team (includes CRA and Mortgage Home Ownership Program)
  • Lead Grow Purple branch transformation strategy execution, approach and design, drive effective change management and ensure timely execution and delivery of results.
  • Serve as a key liaison with TD&O, HR, Finance, CREW, Corporate Security and fraud management to optimize execution effectiveness and client experience.
  • Inspire and build an equitable and inclusive environment for all teammates and foster a culture of collaboration, accountability, continuous improvement and high-performance and professional development.

Requirements

  • Bachelor’s degree in Business Administration, Finance, or a related field
  • 10+ years of leadership experience in the financial services industry or other related business
  • Experience managing cross functional areas with direct/indirect reports (e.g. risk, finance, marketing, operations)
  • Knowledge of industry and competitor products/services
  • Excellent communication, problem-solving, quantitative, interpersonal, and stakeholder management skills.
  • Experience leading large, geographically dispersed teams in a dynamic and fast-paced environment.
  • Ability to translate and present complex data in a manner that educates, enhances understanding and influences decisions
  • Demonstrated proficiency in computer applications such as Microsoft Office software produces
Benefits
  • medical
  • dental
  • vision
  • life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status)
  • 10 sick days (also prorated)
  • paid holidays
  • defined benefit pension plan (depending on the position and division)
  • restricted stock units (depending on the position and division)
  • deferred compensation plan (depending on the position and division)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P/L administrationbudgetingforecastingdata analysisoperational efficiencyworkforce planningfinancial inclusionchange managementstakeholder managementquantitative analysis
Soft Skills
leadershipcommunicationproblem-solvinginterpersonal skillscollaborationaccountabilitycontinuous improvementprofessional developmentinfluenceteam building