Banking Operations Business Consultant
Truist
full-time
Posted on:
Location Type: Office
Location: Charlotte • Florida • North Carolina • United States
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About the role
- Analyze and evaluate internal systems and procedures of assigned line of business
- Perform special projects in the areas of problem identification and resolution
- Responsible for recommendation of improvements within area of responsibility
- Prepare detailed procedural manuals
- Coordinate and participate in necessary training
- Provide application support, including problem research and resolution
- Complete a full evaluation of recommendations including efficiency and cost-benefit analysis
- Maintain knowledge of industry trends and technology
- Act as the technical resource for assigned systems
- Maintain statistics, records, and reports for quality control standards
Requirements
- Bachelor’s degree in business or equivalent education and related experience
- Seven years of banking experience, three years as a Line of Business expert or Senior Business Analyst
- Excellent negotiation and presentation skills
- Thorough analytical, planning and quality control, problem-solving and organizational skills
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Strong interpersonal and communication skills, verbal and written
- Ability to support daily activities for large, multi-function operations of moderate to high risk in operations in a 24 X 7 environment
- Thorough understanding of process and production management principles
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment insurance
- Tax-preferred savings accounts
- 401k plan
- 10 days vacation
- 10 sick days
- Paid holidays
- Defined benefit pension plan
- Restricted stock units
- Deferred compensation plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
problem identificationproblem resolutioncost-benefit analysisquality controlprocess managementproduction management
Soft Skills
negotiationpresentationanalyticalplanningproblem-solvingorganizationalinterpersonalcommunication
Certifications
Bachelor's degree