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About the role
Key responsibilities & impact- Build annual account plans (revenue, distribution, promo targets) aligned to growth goals.
- Forecast volume, promo lift, and trade needs with accuracy.
- Define KPIs and tracking to drive execution.
- Own day-to-day customer relationships and sell-in (new items, packaging, innovation).
- Execute promo calendars and in-store activation with Marketing/Trade.
- Coordinate cross functionally to meet customer deadlines.
- Use syndicated/retailer insights and category trends to inform plans.
- Manage trade budgets for ROI; track deductions, promo efficiency, and sales.
- Own customer P&L inputs; recommend pricing/promo adjustments to protect margin.
- Anticipate forecast/relationship risks; propose mitigations.
- Ensure compliance with customer terms, contracts, and promo guidelines.
- Monitor execution across supply chain/retail and resolve issues fast.
- Expand distribution, win secondary placements, and drive incremental volume.
- Deliver data-driven sell stories/category reviews; represent TRUFF at key meetings and events.
- Directly manage and guide Account Manager role to meet and exceed KPI’s associated with natural channel customers.
Requirements
What you’ll need- 7+ years of progressive sales experience in CPG, ideally within Food & Beverage.
- 3+ years of effective sales-focused people management
- Proven success managing Whole Foods and Sprouts, as well as other chain and independent natural channel retailers
- Strong understanding of retail customer dynamics, promotional strategy, and trade spend management.
- Experience working with and managing brokers, distributors and direct retailers (small and large)
- Proficiency in syndicated data tools (Nielsen/IRI/SPINS) and retailer-specific portals.
- Experience managing customer-specific P&L and delivering against ambitious revenue targets.
- Demonstrated ability to scale brands within MULO environments.
- Possess excellent interpersonal, listening, verbal, presentation, and written communication skills.
- Ability to travel 20-30%.
Benefits
Comp & perks- Competitive Salary
- Performance Bonus
- Equity
- Comprehensive Health, Dental, Vision & Life Insurance
- 401(k) with 3% company match
- Generous PTO, Sick Time, Holidays & Parental Leave
- Wellness, Internet & Cell Phone Stipends
- Company-provided laptop
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account PlanningForecastingKPI DefinitionTrade Spend ManagementPromo Calendar ExecutionP&L ManagementData-Driven AnalysisSales Strategy DevelopmentRetail Insights UtilizationRisk Mitigation
Soft Skills
Interpersonal SkillsListening SkillsVerbal CommunicationPresentation SkillsWritten Communication
