Senior Systems Engineer
TrueTandem
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Job Level
About the role
- Serve as the primary administrator for SharePoint Online and related Microsoft 365 services.
- Design, configure, and maintain site collections, content types, permissions, workflows, and governance policies.
- Implement and support site migrations, structure redesign, and content lifecycle planning.
- Monitor system performance, capacity, and compliance with security standards.
- Collaborate with business stakeholders to create scalable and user‑friendly solutions. Maintain high‑quality artifacts: test plans, test cases, defect logs, training decks, learner guides
- Support low-code/no-code development in Power Platform (Power Apps, Power Automate, Dataverse).
- Act as the Tier 3 escalation point for complex issues involving Microsoft 365, SharePoint, identity, and network dependencies.
- Lead root-cause analysis for recurring problems and drive long-term fixes.
- Collaborate with vendors and internal teams to resolve advanced technical issues.
- Create and maintain documentation for troubleshooting, workflows, and operational procedures.
- Ensure compliance with organizational and federal IT security standards.
Requirements
- US Citizen and active Public Trust
- Bachelor's degree OR equivalent work experience
- 7-10+ years of experience in system engineering or a similar role
- Strong understanding of SDLC/Agile frameworks (Scrum) and DevOps/CI‑CD practices
- Excellent communication, facilitation, and stakeholder engagement skills; comfortable with executive briefings
- Working knowledge of Section 508 accessibility standards and tools
- Expertise in SharePoint Online administration, development support, and site architecture.
- Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
- Strong understanding of Microsoft 365 ecosystem including Teams, OneDrive, Exchange Online, and Azure AD.
- Proven Tier 3 troubleshooting skills across complex environments (identity, permissions, integrations, networking dependencies).
Benefits
- Equal opportunity employer
- Committed to diversity and inclusion in the workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SharePoint Online administrationsite architecturelow-code/no-code developmentPower PlatformPower AppsPower AutomateDataverseSDLCAgileDevOps
Soft Skills
communicationfacilitationstakeholder engagementproblem-solvingcollaborationdocumentation
Certifications
Public Trust