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Pharmacy Technician – Member Care Advocate
TrueScripts Management ServicesPharmacy Technician - Member Care Advocate providing communication and administrative support to TrueScripts members. Helping with prescription benefits and claims processing for optimal service.
Posted 6/16/2026full-timeRemote • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $52,000 per yearWebsite
About the role
Key responsibilities & impact- Perform all tasks relative to in-house and external communications with TrueScripts members, doctor’s offices’ and pharmacies
- Respond to member and client inquiries
- Assist members with appropriate prescription benefits
- Problem solve any issues in our claims system
- Provide administrative support to Member Care Leadership, Client Success & Executive teams
- Work Monday - Friday 8 am to 5 pm Mountain time
Requirements
What you’ll need- High School Diploma, 2-year college degree in related field preferred
- Pharmacy technician experience preferred
- Ability to explain prescription benefit plans to members and partnered pharmacies
- Knowledge of claims processing helpful
- Analytical thinking and attention to detail
- Excellent communication and customer relations skills
- Problem solving skills
- Ability to multi-task and prioritize in an ever-changing environment
- Strong computer skills including Microsoft Office (Excel, Word, PowerPoint, Outlook)
Benefits
Comp & perks- A wide range of health insurance options including medical, dental and vision
- A strong salary and bonus program
- A robust 401k and company match
- Truescripts is transitioning to an ESOP, a team member owned company!
- Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan!
- A wellness program including financial incentives, chiropractic and massage services, and fitness stipends
- A cohesive, family-based culture
- Charitable contributions and volunteer time
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims processingpharmacy technician experienceanalytical thinkingattention to detail
Soft Skills
excellent communicationcustomer relationsproblem solvingmulti-taskingprioritization
Certifications
High School Diploma2-year college degree in related field