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Account Supervisor – Public Relations
TruePoint CommunicationsAccount Supervisor managing public relations accounts at TruePoint Communications. Building client relationships and delivering strategic counsel and media opportunities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
public relationscorporate communicationsproject managementbudgetingcontent marketingsocial mediapaid mediawritingeditingpresentation
Soft Skills
relationship buildingstrategic counselmultitaskingattention to detailcoachingcollaborationteam managementcommunicationcrisis managementupselling
Industry Keywords
media landscapebrand storytellingmarketing goalshigh-quality service deliveryfinancial forecastingmedia materialsAP styleclient expectationsemployee experiencetraining and development
About the role
Key responsibilities & impact- Serve as the primary point of contact for assigned clients, building strong relationships throughout the organization and ensuring high-quality service delivery.
- Provide high-impact strategic counsel and recommendations to clients.
- Manage day-to-day client activities, including communication, research, planning, implementation and evaluation of marketing activities, and paying careful attention to budgets, resources, deadlines, and client expectations.
- Have the ability to multitask in a fast-paced, deadline-driven environment.
- Deliver high-quality written and verbal content and present persuasively.
- Bring a big-picture view to developing and executing strategic programs that meet clients' business and marketing goals, predicting and planning outcomes, and directing efforts for meaningful results.
- Consistently secure high-quality, high-impact media opportunities for clients bringing a strong awareness and understanding of the media landscape.
- Build and maintain strong relationships with key journalists (including national media), influencers, and other stakeholders to drive media coverage and brand awareness.
- Support clients during crisis situations with clear, concise strategies and recommendations.
- Oversee client budget and monthly billing and financial forecasting.
- Manage financial metrics, including utilization, scopes, and profitability.
- Effectively upsell clients to grow account revenue.
- Lead new business efforts to acquire new clients, including research and proposal preparation.
- Be an excellent and skilled writer.
- Possess a strong attention to detail and the ability to coach others in writing.
- Be able to effectively develop media materials that follow AP style and are aligned with client strategy.
- Plan and execute media and other events.
- Collaborate effectively across the agency with other internal teams.
- Build a high-performing, highly-skilled, and engaged team.
- Delegate and project management effectively with the team.
- Create high-level positioning and messaging for clients.
- Effectively manage, coach, and develop team members with a focus on creating a great employee experience and retention.
- Proactively identify beneficial training and development opportunities.
Requirements
What you’ll need- 5+ years of public relations and/or corporate communications experience
- 2+ years of proven project management experience
- 2+ years of direct experience supervising people and team management experience
- 3+ years of experience managing clients, including planning, budgeting, and utilization
- Expertise with marketing communications, content marketing, social media, and paid media, preferred
- Excellent writing, editing, and presentation skills
- True passion for brand storytelling through social media, branded content, blogs, and beyond
- Deep industry knowledge and media relationships
- Understanding of complex products, services, and solutions
Benefits
Comp & perks- competitive health benefits
- 401k profit-sharing
- sabbaticals
- professional development opportunities