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Account Supervisor – Public Relations
TruePoint CommunicationsAccount Supervisor managing public relations accounts at TruePoint Communications. Building client relationships and delivering strategic counsel and media opportunities
About the role
Key responsibilities & impact- Serve as the primary point of contact for assigned clients, building strong relationships throughout the organization and ensuring high-quality service delivery.
- Provide high-impact strategic counsel and recommendations to clients.
- Manage day-to-day client activities, including communication, research, planning, implementation and evaluation of marketing activities, and paying careful attention to budgets, resources, deadlines, and client expectations.
- Have the ability to multitask in a fast-paced, deadline-driven environment.
- Deliver high-quality written and verbal content and present persuasively.
- Bring a big-picture view to developing and executing strategic programs that meet clients' business and marketing goals, predicting and planning outcomes, and directing efforts for meaningful results.
- Consistently secure high-quality, high-impact media opportunities for clients bringing a strong awareness and understanding of the media landscape.
- Build and maintain strong relationships with key journalists (including national media), influencers, and other stakeholders to drive media coverage and brand awareness.
- Support clients during crisis situations with clear, concise strategies and recommendations.
- Oversee client budget and monthly billing and financial forecasting.
- Manage financial metrics, including utilization, scopes, and profitability.
- Effectively upsell clients to grow account revenue.
- Lead new business efforts to acquire new clients, including research and proposal preparation.
- Be an excellent and skilled writer.
- Possess a strong attention to detail and the ability to coach others in writing.
- Be able to effectively develop media materials that follow AP style and are aligned with client strategy.
- Plan and execute media and other events.
- Collaborate effectively across the agency with other internal teams.
- Build a high-performing, highly-skilled, and engaged team.
- Delegate and project management effectively with the team.
- Create high-level positioning and messaging for clients.
- Effectively manage, coach, and develop team members with a focus on creating a great employee experience and retention.
- Proactively identify beneficial training and development opportunities.
Requirements
What you’ll need- 5+ years of public relations and/or corporate communications experience
- 2+ years of proven project management experience
- 2+ years of direct experience supervising people and team management experience
- 3+ years of experience managing clients, including planning, budgeting, and utilization
- Expertise with marketing communications, content marketing, social media, and paid media, preferred
- Excellent writing, editing, and presentation skills
- True passion for brand storytelling through social media, branded content, blogs, and beyond
- Deep industry knowledge and media relationships
- Understanding of complex products, services, and solutions
Benefits
Comp & perks- competitive health benefits
- 401k profit-sharing
- sabbaticals
- professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
public relationscorporate communicationsproject managementbudgetingcontent marketingsocial mediapaid mediawritingeditingpresentation
Soft Skills
relationship buildingstrategic counselmultitaskingattention to detailcoachingcollaborationteam managementcommunicationcrisis managementupselling