About the role
- Review and approve agency time entry records
- Process and remit payment for contractor invoices
- Support company and client budgeting and financial reporting
- Support and review client-ready scopes of work as needed
- Compile biweekly, monthly, quarterly and annual financial reports in support of the operations manager
- Build monthly usability reports
- Process bi-monthly expense reports
- Assist with the development of client and agency presentations
- Provide administrative support to client needs
- Manage staff relations and employee onboarding
- Ensure successful onboard process and orientation of new hires
- Support agency management when exiting staff
- Prepare Employee Assessment
- Ensure Asset management and equipment readiness for staff
- Manage and track all employee PTO
- Assist in establishing and communicating operations policies and procedures
- Prepare and deliver staff communications to support agency culture and operations
- Build and publish shift schedules for all community management accounts
Requirements
- High attention to detail and accuracy
- proactive communicator
- technically astute
- Expertise in Microsoft Excel, Outlook & Teams
- Proficient with Quickbooks & Zoom
- 1-3 years of experience, agency background preferred
- Bachelor's degree or equivalent experience
- Professional communication skills, both verbal and written (email, social media, and text)
- competitive health benefits with concierge service
- profit-sharing bonus plan
- 401K with competitive matching
- consistent professional development for all staff
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial reportingbudgetingtime entry processinginvoice processingemployee onboardingemployee assessmentasset managementPTO trackingoperations policiesscheduling
Soft skills
attention to detailproactive communicationtechnical aptitudeprofessional communicationorganizational skillsinterpersonal skillssupportivecollaborativeadaptabilityproblem-solving
Certifications
Bachelor's degree