Product Manager
Nectar Group
Director, Account Management
Truemed
full-time
Posted on:
Origin: • 🇺🇸 United States • California, New York
Visit company websiteJob Level
Lead
About the role
- Lead end-to-end onboarding and implementation for high-impact merchant partners (e.g., Peloton, ARMRA, Sleep Number)
- Configure merchants to accept HSA and FSA payments and ensure smooth technical integration
- Collaborate closely with growth marketing to design and launch co-marketing initiatives that drive awareness and adoption
- Create and execute data-driven campaigns to boost transaction volume and merchant ROI
- Continuously analyze performance and identify opportunities for optimization
- Provide white-glove service: educate merchants on best practices, gather feedback, and build deep relationships
- Act as trusted advisor to manage multiple high-priority accounts and balance growth strategy with operational execution
- Proactively identify and execute creative revenue-generating opportunities across the merchant portfolio
Requirements
- Exhibits autonomy and maturity with a strong eagerness to create the best possible merchant experience in health and wellness
- No strict education or experience requirements, though a demonstrated history of successful execution is strongly preferred
- Backgrounds that could be a strong fit include early-stage startup executives, business development professionals, sales operations leaders, consultants, or individuals with finance experience
- Proven ability to work cross-functionally and communicate effectively with both internal teams and external partners
- Strong analytical skills and comfort with data-driven decision-making
- Ability to manage multiple projects simultaneously and thrive in a fast-paced environment
- Experience in growth marketing, partner success, or strategic account management is a plus
- Familiarity with health, wellness, or fintech industries is highly valued
- Hungry, hardworking, and excited to take ownership of outcomes that directly impact company growth
- Adaptable and resourceful, with a willingness to learn quickly and solve problems creatively
- Speaks and writes clearly and persuasively
- Comfortable and excited about applications of AI and how they can drive scale and efficiency in account management
