Truelogic Software

Account Manager

Truelogic Software

full-time

Posted on:

Location Type: Remote

Location: Dominican Republic

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About the role

  • Own and manage a portfolio of high-value U.S.-based accounts.
  • Act as the primary point of contact for clients, ensuring satisfaction, retention, and growth.
  • Lead the preparation of proposals, scopes, and commercial pitches in coordination with the sales and delivery teams.
  • Identify upsell/cross-sell opportunities and lead strategic account planning.
  • Partner with talent and delivery teams to ensure optimal alignment of resources to client needs.
  • Manage and mentor one Client Operations Executive to support account activity.
  • Maintain strong relationships with client stakeholders, understanding their business goals and technical needs.
  • Travel to the U.S. as needed for client visits, onboarding, and relationship development.
  • Report on account performance, forecasting, and metrics with data-driven insights.

Requirements

  • 4+ years of experience in Client Services, Account Management, or Sales in the tech or outsourcing/staff augmentation industry.
  • Demonstrated experience working with Neashoring hubs, gile delivery models, nearshore teams, and recruitment-based services.
  • Prior experience managing U.S.-based accounts or working for U.S. clients is required.
  • Fluent English (spoken and written) is a must.
  • Strong numerical aptitude; confident handling revenue forecasts, rate negotiations, and performance metrics.
  • Creative thinker with a strategic mindset; comfortable with ambiguity and solution-oriented.
  • Excellent communication and interpersonal skills with executive-level presence.
  • Willingness and ability to travel internationally to meet with clients.
Benefits
  • 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.
  • Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
  • Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
  • Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
  • Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsalesproposal preparationstrategic account planningdata analysisrevenue forecastingrate negotiationsperformance metricsclient onboardingresource alignment
Soft Skills
client satisfactionrelationship managementmentoringcommunicationinterpersonal skillsstrategic thinkingcreativitysolution-orientedexecutive presenceadaptability