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VP, Revenue Operations
TrueCommerceVP of Revenue Operations at TrueCommerce building and leading execution across Sales, Marketing, Customer Success, and Finance while ensuring a unified revenue operations cadence.
About the role
Key responsibilities & impact- Build, run, and lead the cadence for Revenue Operations that turns strategy into execution across Sales, Marketing, Customer Success, and Finance.
- Lead a team of 3-5.
- Own CRM and pipeline infrastructure across the full opportunity lifecycle.
- Improve forecasting, commit rigor, and scenario modeling with a single source of truth.
- Enforce pipeline coverage standards and stage discipline to protect forecast integrity.
- Own GTM reporting across weekly cadence, MOR, QBR, and board-level forums.
- Own GTM planning, capacity modeling, and headcount strategy to align growth targets with resources for new and existing customer bases.
- Drive quota setting, coverage modeling, and attainment distribution to ensure targets are fair, ambitious, and achievable.
- Own install-base operations, including ATR, GRR, NRR, and expansion analytics.
- Own weekly forecast and deal review cadence to surface risk early and drive critical action.
- Mature the Monthly Operating Review (MOR) & Quarterly Business Review (QBR) rhythm across the revenue engine.
- Build, lead, and develop a high-caliber Revenue Operations team with clear accountability and standards.
Requirements
What you’ll need- 12+ years in Revenue Operations, Sales Operations, or GTM Strategy, with a scaled B2B SaaS background.
- Proven ownership of forecasting, planning, territories, quotas, compensation, and executive reporting through a PE or public-company operating rhythm.
- Experience presenting to boards and driving the operating cadence behind a CRO.
- Deep command of SaaS metrics across ARR, ACV, GRR, NRR, pipeline coverage, and S&M efficiency.
- Expert-level fluency in CRM management and the modern GTM tech stack, with a track record of building systems that scale.
- Strong analytical judgment, executive communication, and the instincts of a builder who raises the bar for the teams around them.
Benefits
Comp & perks- Remote first and casual work environment
- 401k with 3.5% company match and vested after 2 years
- 20 PTO days – 1 birthday day off – 1 Volunteer day – 11 company holidays
- Medical, dental, vision and other life/health insurance plans
- Paid parental leave
- Wellness reimbursement program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Revenue OperationsSales OperationsGTM StrategyForecastingPlanningTerritoriesQuotasCompensationExecutive ReportingSaaS Metrics
Soft Skills
Analytical JudgmentExecutive CommunicationLeadershipTeam DevelopmentAccountabilityStrategic ThinkingProblem SolvingCollaborationPresentation SkillsBuilding Standards