Implementation Specialist

TrueCommerce

Implementation Specialist managing complex EDI implementations and mentoring junior team members at TrueCommerce. Overseeing project phases and ensuring customer success with advanced software solutions.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage complex implementations and strategic initiatives
Serve as a senior point of contact for enterprise-level projects and strategic accounts.
Independently manage multiple high-complexity projects with minimal oversight.
Lead cross-functional teams through advanced implementation phases.
Design and configure solutions for complex integrations and custom requirements.
Oversee EDI and integration testing for large-scale deployments; resolve advanced mapping challenges.
Anticipate risks and implement mitigation strategies proactively.
Ensure strict compliance with methodology while introducing process optimizations.
Influence cross-functional success
Partner with leadership and technical teams to drive strategic outcomes.
Identify systemic issues and lead initiatives to prevent recurrence.
Act as a subject matter expert for internal and external stakeholders.
Strategic reporting and stakeholder communication
Deliver executive-level reporting and insights on project health and risks.
Maintain PSA tool accuracy and leverage data for forecasting and planning.

Requirements

What you’ll need

Associate or Bachelor’s degree preferred or equivalent work experience
4-7 years of experience in EDI implementation or technical project management.
Experience with ERP business systems such as QuickBooks, Sage, SAP, NetSuite, or Microsoft Dynamics
Proven ability to manage complex projects and lead cross-functional initiatives.
Strong analytical and problem-solving skills.
Strong customer service and communication skills
Excellent organization and multi-tasking ability
High sense of urgency and initiative

Benefits

Comp & perks

Remote first and casual work environment
401k with 3.5% company match and vested after 2 years
20 PTO days + 1 birthday off + 3 “summer days” + 1 volunteer day + 10 company holidays
Medical, dental, vision and other life/health insurance plans
Paid parental leave
Wellness reimbursement program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EDI implementationproject managementsolution designintegration testingmapping challengesprocess optimizationforecastingdata analysisrisk mitigationstrategic reporting

Soft Skills

leadershipcommunicationanalytical skillsproblem-solvingcustomer serviceorganizationmulti-taskinginitiativeinfluencestakeholder management