Quality Assurance Specialist
True North Recovery
full-time
Posted on:
Location Type: Hybrid
Location: Wasilla • Alaska • United States
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Salary
💰 $24 per hour
Job Level
About the role
- Oversee various areas of billing and documentation for compliance
- Provide training and feedback to service delivery staff
- Ensure accuracy and quality of client documentation
- Review and content compliance of all documentation submitted to the SUD client record
- Document the "Golden Thread" of medical necessity
- Answer telephone inquiries and/or refer to appropriate staff
- Data Entry intake packet into AKAIMS
- Acquire service Authorization through the Medicaid site
- Create paper and electronic records for all clients
- Maintain inactive files keeping them in proper order
- Assist program manager, specialists, and executive director as requested
Requirements
- High School Diploma or GED
- Minimum 6 months experience in administrative support or clerical field
- Experience with Microsoft applications and basic computer programs
- Lived experience with addiction and be in recovery
- Prior experience in customer service (Preferred)
- Prior experience with AKAIMS electronic health records system (Preferred)
Benefits
- ICHRA Coverage for Employee
- 401K Plan - 100% Match Up To 5%
- Life & ADD Insurance Policy 100% covered by employer
- Vision and Dental Policy 90% covered by employer
- 10 Paid Holidays a Year
- Paid Time Off Accrual
- Paid Training and Credentialing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydocumentation complianceservice authorizationclient record managementmedical necessity documentation
Soft Skills
trainingfeedbackaccuracyquality assurancecustomer service
Certifications
High School DiplomaGED