True North Recovery

QA Engineer

• Oversee various areas of billing and documentation for compliance
• Provide training and feedback to service delivery staff
• Ensure accuracy and quality of client documentation
• Review and content compliance of all documentation submitted to the SUD client record
• Document the "Golden Thread" of medical necessity
• Answer telephone inquiries and/or refer to appropriate staff
• Data Entry intake packet into AKAIMS
• Acquire service Authorization through the Medicaid site
• Create paper and electronic records for all clients
• Maintain inactive files keeping them in proper order
• Assist program manager, specialists, and executive director as requested

Quality Assurance Specialist

Counselor

• Conducts clinical interviews and assessments; gathers information for diagnostic and treatment planning purposes.
• Provides interventions using evidence-based techniques and methodologies approved by the department.
• Provides individual, group therapy and collateral interventions; provides an atmosphere of trust and safety.
• Provides crisis intervention to clients who are in apparent emotional distress.
• Provides referrals to community agencies and providers for support or additional services.
• Assures compliance with State Regulations, legal requirements and established Borough policies and procedures related to mental health services.
• Assist patients in locating resources by contacting appropriate agencies over the phone and in person; coordinate with other agencies concerning referrals of mental health cases; arrange for hospitalization for mental patients requiring inpatient care.
• Uses a variety of diagnostic and rating tools to evaluate client progress, effectiveness of intervention and/or to assist treatment planning.
• Participates in the development of treatment plans for clients to alleviate current areas of impairment; assures that treatment plans have problem solving objectives.
• Serves as service coordinator as assigned.
• Documents daily interventions provided for clients; efficiently document all billable interactions into AKAIM, utilizing DAP note formatting.
• Participates in weekly clinical supervision and follows training guidelines and instructions as provided by the clinical supervisor.
• Attends and participates in team meetings where current cases are reviewed; reviews cases with social and community agencies as appropriate; adheres to applicable confidentiality laws and maintain case records including agency forms, documentation sheets, and related forms concerning cases.
• Performs related duties as assigned.

Quality Assurance Specialist

SUD Counselor