True Link

Product Designer

• Lead end-to-end product design for our Card Platform
• Support design needs for Trust & Invest business
• Drive customer insight and research initiatives
• Advocate for user perspective in cross-functional discussions
• Represent design in client-facing settings

Principal Product Designer

Customer Support

• Provide exceptional support to our customers via phone, email, and live chat.
• Support two distinct customer types: Cardholders and Card Administrators.
• Know the ins and outs of the True Link Card’s capabilities.
• Share customer feedback and experiences with the team.

Principal Product Designer

Customer Support Specialist II