Technical Communication Specialist
TruBridge
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Develop a deep understanding of the products
- Create high-quality technical videos and written content in an environment with changing priorities and tight deadlines
- Create interactive self-guided training courses using video and written content
- Analyze stories, requirements, use the products, and communicate with SMEs and stakeholders to gather information for content creation
- Manage multiple projects from beginning to end
- Create content independently and in collaboration
- Use best practices and consistency in content creation
- Gather documentation review feedback and implement improvements
- Participate in documentation planning, publishing, process refinement, and improvement initiatives
Requirements
- Excellent written and oral communication skills
- Ability to work independently and collaborate effectively
- Experience working in an agile environment
- Excellent attention to detail, accuracy and constancy
- Experience creating training video and technical documentation
- Familiarity with documentation and video editing tools such as MadCap Flare, MadCap Central, and Camtasia, or similar
- Understanding of and experience with topic-based authoring and content reuse
- Strong project management and organization skills including the ability to manage multiple projects, documentation review cycles, and deadlines
- Video and writing samples that demonstrate your work
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingvideo editingcontent creationtopic-based authoringcontent reuseagile methodologydocumentation planningprocess refinementproject managementattention to detail
Soft Skills
written communicationoral communicationindependencecollaborationorganizationaccuracyconsistencytime managementadaptabilityfeedback implementation