Troop

Customer Onboarding & Training Specialist, Marketing Tech

Troop

contract

Posted on:

Origin:  • 🇿🇦 South Africa

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Salary

💰 $2,500 - $3,500 per month

Job Level

JuniorMid-Level

Tech Stack

PythonSQL

About the role

  • Help marketing teams learn and adopt a modern workflow automation platform.
  • Guide customers from first login to confident users through onboarding programs.
  • Run onboarding programs, lead client training sessions, workshops and cohorts.
  • Create resources and enablement playbooks to ensure long-term adoption.
  • Translate technical concepts into clear, practical guidance for marketing users.
  • Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).
  • Use SQL and Python for reporting and technical workflows.

Requirements

  • 2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
  • Strong hands-on experience with HubSpot or other CRM/automation platforms.
  • Proficiency in SQL and Python (required).
  • Strong communication skills and experience running client-facing training or workshops.
  • Understanding of SEO and content marketing.
  • Passion for teaching, enabling, and helping clients succeed.