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Appointment Setter
Trivium GroupAppointment Setter for a marketing company serving medical aesthetics professionals. Responsible for high-volume calls and appointment booking for aesthetic treatments.
About the role
Key responsibilities & impact- Make 400+ dials per day using a power dialer system
- Contact new leads within 5 minutes of submission (speed-to-lead is the top priority)
- Cycle through older uncontacted leads after hitting all fresh leads
- Manage leads for up to 3 clients simultaneously
- Book qualified appointments for med spa and aesthetics clients
- Target 40+ booked appointments per client per month
- Confirm appointments via text/call and reduce no-show rates
- Maintain accurate records in GoHighLevel (GHL)
- Work company-generated leads — no cold prospecting required
- Prioritize leads by recency and engagement level
- Follow structured call scripts while maintaining a natural, warm tone
- Track and report daily KPIs (dials, contacts, appointments booked)
Requirements
What you’ll need- 1–2 years minimum experience in appointment setting or high-volume outbound calling
- Neutral American or Canadian accent — required (US-based or Latin America both welcome)
- Familiarity with GoHighLevel (GHL) or similar power dialer / CRM systems
- Comfortable making 400+ dials per day in a fast-paced environment
- Personal familiarity with med spa or aesthetic treatments (Botox, fillers, etc.) — you understand the client's world because you live in it
- Reliable and consistent — showing up on time, every shift, is non-negotiable
- Self-motivated and able to work independently from a home office
- Must provide your own laptop (no other equipment required)
- Available to work 9:00 AM – 5:00 PM EST, Monday through Friday
- Willing to cover weekend shifts (~4 hours Saturday + ~4 hours Sunday on a staggered rotation)
- Nice to Have: Bilingual (Spanish) — the company serves practices in Miami and Houston with Spanish-speaking patients
- Experience in medical, health, or beauty industries
- Familiarity with appointment-setting metrics and KPI tracking
- Previous experience working with marketing agencies or lead generation companies
Benefits
Comp & perks- Guaranteed Floor: $3,000/month — guaranteed as long as you hit a minimum lead-contact threshold (you're making the calls, you get the floor)
- Commission: $50 per booked appointment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Appointment SettingHigh-Volume Outbound CallingKPI TrackingLead ManagementPower Dialer Systems
Soft Skills
Self-MotivatedReliableStrong CommunicationWarm Tone