Senior Fraud Specialist

Triumph Financial, Inc.

Senior Fraud Specialist investigating complex account and transaction fraud for TBK Bank. Monitoring financial-crime systems, resolving claims, and supporting card and ATM operations.

Posted 8/10/2026full-timeBettendorf • Iowa, Texas • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud detection and prevention, with a strong understanding of financial regulations and compliance. Proficient in analyzing complex transactions and customer situations to mitigate risks and ensure security.

Highest-signal resume keywords

Fraud DetectionFinancial Crime Risk ManagementMasterCard Operating RegulationsBank Secrecy Act (BSA)Customer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud AnalysisTransaction InvestigationDatabase SoftwareSpreadsheet SoftwareWord-Processing SoftwareTen-Key Number FunctionFinancial CalculatorAffidavit ProcessingATM Image Software ReviewMobile Deposit Capture Monitoring

Soft Skills

Effective CommunicationProblem SolvingJudgmentAttention to DetailCustomer Interaction

Tools & Technologies

Financial Crime Risk Management SoftwareOnline Banking SystemsZelleBill Pay Systems

Industry Keywords

Fraud ExperienceAnti-Money Laundering LawsReg EReg CCBank Information Security Program

About the role

Key responsibilities & impact

Research and analyze complex alerts regarding possible fraudulent account activity and make decisions accordingly
Handle complex and escalated customer situations involving possible fraudulent activity
Make decisions based on judgment, research, experience, and established procedures using multiple systems and tools
Place outbound calls and take action based on complex transaction characteristics or account changes
Identify fraud-related trends and patterns and escalate concerns for appropriate action
Monitor financial crime risk management software to detect and prevent fraud
Maintain coding of fraudulent accounts with appropriate warnings
Review consumer and business accounts, transaction history, online banking, Zelle, and bill pay activity to investigate and resolve issues
Answer phone inquiries regarding fraud activity
Work with supervisors and police agencies regarding criminal charges and court cases
Investigate and process Affidavits of Forgery for check fraud cases
Assist with monitoring and approval of Mobile Deposit Capture items
Review ATM image software for fraud
Respond to internal and external customer inquiries within 2 hours
Perform duties in compliance with applicable laws, regulations, the Bank Secrecy Act, anti-money laundering laws, and the Bank’s Information Security Program
Maintain security and confidentiality of information and records
Serve as backup for ATM Manager duties, including deposit review and cash ordering
Serve as backup for ATM/Debit card dispute processing under MasterCard Operating Regulations and REG E
Perform other operational duties as assigned

Requirements

What you’ll need

High school diploma or general education degree (GED) required
Minimum 3 years of fraud experience and/or training, or equivalent combination of education and experience
Knowledge of rules and regulations related to financial fraud
Knowledge of MasterCard Operating Regulations, Reg E, Reg CC, and BSA
Ability to read, write, and speak English
Ability to read and comprehend simple instructions, correspondence, and memos
Ability to write simple correspondence
Ability to present information effectively in one-on-one and small-group situations
Ability to apply common-sense understanding to written, oral, or diagrammed instructions
Ability to handle problems involving several concrete variables in standardized situations
Knowledge of database, spreadsheet, and word-processing software
Ability to use a ten-key number function and financial calculator
Ability to work in a confined area and sit at a computer terminal for extended periods
Ability to perform the stated physical duties, including occasional lifting and/or moving up to 25 pounds
Regular, predictable attendance required

Benefits

Comp & perks

Medical
Dental
Vision
Paid Time Off
401k
Professional development through training, seminars, and membership in professional associations, as applicable