Front Office Agent – STARS

tristar Hotels

Front Office Agent in Holiday Inn Express München responsible for welcoming guests and handling check-ins. Ensure effective operations and communications in hotel services.

Posted 6/25/2026full-timeMünchen • 🇩🇪 GermanyMid-LevelSenior💰 €3,020 per monthWebsite

About the role

Key responsibilities & impact

Warmly welcome guests and interact with them in an open and charming manner
Conduct guest check-ins and check-outs
Receive and process reservation inquiries
Contribute to an effective and efficient operational flow during early, late, and night shifts
Ensure an active flow of communication between all hotel departments

Requirements

What you’ll need

Prior professional experience
Hospitable and service-oriented demeanor
Responsibility for cash handling and accounts receivable control
Administrative tasks at the front office

Benefits

Comp & perks

Permanent employment contract
At least 30 days of vacation per year
25% night allowance from 10:00 PM to 7:00 AM
Pleasant working atmosphere
Predictable working hours
Compensation for overtime worked
Opportunity to contribute to a young company undergoing rapid expansion
Comprehensive onboarding into all processes and standards by our experienced triSTARS
A company with strong values and guidelines
Room for development, personal growth, and opportunities to contribute ideas
Opportunities for advancement to Front Office Supervisor
Provision and cleaning of uniform items
Various employee discounts through a corporate offering on events, services, and products
Worldwide discounts at IHG hotels

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

hospitable demeanorservice-orientedcommunicationresponsibilityadministrative skills