End User Services Business Analyst

Trissential

End User Services Business Analyst driving digital transformation at Trissential. Analyzing business needs and crafting actionable requirements to shape employee digital experiences.

Posted 4/15/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesSeniorLead💰 $65 - $75 per hourWebsite

About the role

Key responsibilities & impact

Partner with cross-functional teams to analyze business needs, develop requirements, and produce clear, actionable documentation
Break down epics and concepts into refined, high-quality user stories for both Traditional and Agile teams
Conduct functional and non-functional requirements gathering, gap analysis, and validation
Support product intake activities, including scoping, impact assessments, and feasibility discussions
Collaborate across multiple portfolios to align business and technical stakeholders on priorities
Evaluate system integrations, data flows, and application behavior to support solution design
Work closely with developers, architects, product owners, and testing partners to ensure requirements clarity
Provide analytical insights, troubleshoot ambiguous problem areas, and support solution recommendations

Requirements

What you’ll need

At least 8 years of experience as a Business Analyst or Systems Analyst
Strong communication skills with the ability to collaborate across matrixed teams
Experience translating complex business needs into functional and non-functional requirements
Ability to create detailed user stories and acceptance criteria for Agile delivery teams
Solid understanding of system integration concepts, data flows, and technical workflows
Strong analytical and problem-solving abilities
Comfort operating across multiple portfolios, programs, and stakeholder groups
Bachelor’s degree in Business, Information Systems, Computer Science, or a related field preferred
Certifications such as CBAP, CCBA, PMI-PBA, CSM, PSPO, or similar are a plus but not required

Benefits

Comp & perks

Competitive Compensation
Comprehensive Benefits for you and your dependents – Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
Paid Time Off – Paid time away from work
Hybrid work model – Less than or equal to 3 days per week onsite in Minneapolis MN
Opportunities to influence emerging digital initiatives across the organization
A supportive Trissential culture with growth-focused leadership and ongoing development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

requirements gatheringgap analysisuser storiesacceptance criteriasystem integrationdata flowstechnical workflowsanalytical insightstroubleshootingsolution design

Soft Skills

communication skillscollaborationanalytical abilitiesproblem-solvingstakeholder managementcross-functional teamworkprioritizationadaptabilityclarity in requirementsoperating across portfolios

Certifications

CBAPCCBAPMI-PBACSMPSPO