Maintain accurate license entitlement and contract data in ServiceNow SAM Pro
Support software maintenance renewals by collaborating with sourcing and legal
Conduct license true-ups, de-scoping, and reclamation activities
Analyze software usage and spend to identify cost savings and optimization opportunities
Assist with planning, budgeting, and demand forecasting
Handle operational and ad hoc requests to support the broader SAM organization
Present findings and insights to team members and leadership
Engage with external vendors as needed through sourcing

Requirements

5–7 years of relevant experience in IT operations, SAM, licensing, or analytical roles
Experience with ServiceNow SAM Pro, Flexera, USU, or similar software asset management tools
Strong understanding of software licensing models and entitlement management
Ability to read, interpret, and analyze End User License Agreements (EULAs)
Proficiency in Excel; comfortable analyzing and presenting data
Experience with Power BI for dashboard creation (or ability to learn quickly)
Strong communication skills, with confidence in presenting findings to stakeholders
Eager to learn, collaborative, and comfortable working across teams

Benefits

Competitive Compensation – $53–$63 per hour
Comprehensive Benefits for you and your dependents.
Medical, dental, vision, free tele‑health, HSA with company contribution, life and disability insurance, and 401k with matching
Paid Time Off – Offers paid time away from work
Remote Work Flexibility – Enjoy a fully remote U.S. role
Career Development – Access to professional development, mentorship, and growth pathways
Supportive Team Culture – Work with SAM leaders who encourage continuous learning and improvement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software asset managementlicense entitlement managementdata analysisbudgetingdemand forecastingExcelPower BIlicense true-upsde-scopingreclamation activities

Soft Skills

strong communicationcollaborationpresentation skillsanalytical thinkingeagerness to learn