Trinity Logistics

Salesforce Administrator I

Trinity Logistics

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Support the onboarding process by tracking form completion and sign-offs in Dayforce and assisting with follow-up communication to new hires.
  • Administer and maintain the Salesforce platform, including user setup, roles, profiles, permission sets, and access controls.
  • Configure and support Salesforce objects, page layouts, record types, validation rules, and basic-to-intermediate automation (flows).
  • Provide frontline Salesforce user support by troubleshooting issues, responding to questions, and documenting solutions.
  • Assist with onboarding and basic Salesforce training to promote adoption and effective system usage.
  • Support data management activities such as imports, updates, de-duplication, and ongoing data quality initiatives.
  • Monitor and help enforce data governance standards to ensure accuracy, consistency, and reliability of Salesforce data.
  • Build, maintain, and enhance Salesforce reports and dashboards for Sales, Operations, and Leadership teams.
  • Assist with CRM Analytics (CRMA), including maintaining datasets and dataflows and supporting dashboards and lenses.
  • Validate data accuracy and consistency between Salesforce objects and CRM Analytics outputs.
  • Partner with business stakeholders to understand reporting and analytics needs and translate them into practical, scalable solutions.
  • Support sandbox testing, user acceptance testing (UAT), and deployments under the guidance of senior administrators.
  • Document Salesforce configurations, processes, and reporting logic in alignment with governance and change-management standards.

Requirements

  • 1–3 years of hands-on experience supporting Salesforce in an administrator, analyst, or system support role.
  • Working knowledge of Salesforce fundamentals, including objects, fields, relationships, and basic automation (flows).
  • Experience building and maintaining Salesforce reports and dashboards.
  • Exposure to CRM Analytics (CRMA), including dashboards, lenses, datasets, or dataflows.
  • Experience supporting end users through troubleshooting, guidance, or training.
  • Strong attention to detail with the ability to identify data issues and recommend improvements.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • A commitment to living Company Core Values.
Benefits
  • Health insurance
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce administrationSalesforce user supportSalesforce configurationSalesforce reportsSalesforce dashboardsCRM Analyticsdata managementdata governanceuser acceptance testingautomation
Soft Skills
attention to detaileffective communicationorganizational skillstroubleshootingtrainingstakeholder engagementproblem-solvingtime managementadaptabilitycollaboration