Coordinator, Revenue Site Operations

Trinity Health

Revenue operations coordinator improving billing workflows and revenue-cycle performance for Trinity Health’s medical group. Supporting Connecticut and Western Massachusetts care operations through metrics, action plans, and process improvement.

Posted 8/12/2026full-timeHartford • Connecticut • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue cycle operations, including billing systems and insurance practices, while effectively leading teams and driving performance improvements. Strong ability to develop educational programs and maintain compliance with healthcare regulations.

Highest-signal resume keywords

Revenue Cycle OperationsBilling Systems KnowledgeLeadership ExperienceHealthcare CertificationPerformance Metrics Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle ManagementBilling SystemsElectronic Practice Management SystemsProcess ImprovementCompliance Management

Soft Skills

Excellent CommunicationAnalytical SkillsRelationship-BuildingIndependent WorkTask Prioritization

Certifications & Qualifications

HFMA CertificationMGMA CertificationAAPC CertificationSix Sigma CertificationLean Certification

Industry Keywords

Healthcare AdministrationMedical Group OperationsRevenue PerformanceFront-End DenialsEligibility and Registration

About the role

Key responsibilities & impact

Provide oversight and support of workflow and functions for Medical Group revenue site operations
Coordinate operational, technical, and/or clerical support services that improve department processes and core work
Plan and organize workflows and prioritize customers’ needs
Lead a small team and serve as a mentor
Create and maintain procedural standards and records
Develop and maintain educational programs, including new employee orientation
Maintain compliance with applicable laws, regulations, policies, procedures, and safe work practices
Drive performance metrics and develop action plans to improve variances and revenue performance
Partner with medical group operational leaders to improve revenue cycle performance, including front-end denials, eligibility, registration, and authorizations
Review weekly metrics, assess root causes, and develop and implement action plans
Lead complex projects for practice and clinic locations focused on ongoing support and continuous improvement
Work closely with leadership to maintain efficient and effective operations and achieve operational and performance goals

Requirements

What you’ll need

Bachelor’s degree from an accredited school in Business Administration, Healthcare Administration, or related field, or 7–10 years of progressively responsible professional billing experience, or an equivalent combination of education and experience
HFMA, MGMA, AAPC, or other healthcare certification preferred
Six Sigma or Lean certification is a plus
Strong knowledge of billing systems, insurance practices, and revenue cycle operations
Experience with electronic practice management systems
Proven leadership experience and ability to influence across teams
Excellent communication, analytical, and relationship-building skills
Ability to work independently, prioritize tasks, and drive initiatives forward

Benefits

Comp & perks

Health insurance coverage starts on Day 1
Opportunities for advancement in a mission-driven organization
Access to training, certifications, and leadership development
Meaningful work impacting patient care and operational excellence