Analyst, Process Improvement, HRSS

Trinity Health

Process improvement analyst optimizing workflows, training, and system adoption for Trinity Health, a nonprofit faith-based healthcare system. Analyzing operational data and leading continuous improvement initiatives.

Posted 8/10/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process optimization, data analysis, and stakeholder engagement to enhance operational efficiency. Proficient in creating detailed reports and process documentation while ensuring compliance with relevant regulations and organizational policies.

Highest-signal resume keywords

Process OptimizationData AnalysisStakeholder EngagementLean Six Sigma CertificationChange Management Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data-Driven Decision-MakingBusiness AnalysisProcess MappingReport CreationGraphical Data Presentation

Soft Skills

CollaborationCommunicationProblem-SolvingAttention to DetailTime Management

Tools & Technologies

VisioSystem ApplicationsAnalytical Reporting Tools

Certifications & Qualifications

Lean Six Sigma CertificationADKAR KnowledgeProsci Knowledge

Industry Keywords

Operational EfficiencyComplianceTrinity Health Code of ConductChange ImplementationInternal Communications

About the role

Key responsibilities & impact

Capture, analyze, and report data to help Trinity Health leadership achieve operational efficiency
Audit department information and produce analytical reports
Suggest improvements to processes and support performance improvement activities
Research, collect, compile, synthesize, and analyze information for ad-hoc operational projects and initiatives
Create detailed summaries and graphical presentations illustrating trends, ROI, impacts, and practical solutions
Research and map existing business processes and end-user interactions with systems and training
Conduct stakeholder interviews and workshops with departments, trainers, and users
Create current-state and future-state process maps and documentation using tools such as Visio
Identify training-related inefficiencies and recommend streamlined process, system, or content adjustments
Prioritize change initiatives with stakeholders
Support system upgrades and rollouts and coordinate pilot programs
Collaborate with training, communication, IT, and department leadership teams
Embed optimized processes into training materials and delivery
Monitor adoption rates, training completion, user satisfaction, and process efficiency
Conduct post-implementation reviews and establish feedback loops for continuous improvement
Distribute analytical reports and advise leaders on best practices and standardized workflows
Maintain compliance with applicable laws, regulations, policies, procedures, and the Trinity Health Code of Conduct

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Operations, Organizational Development, Project Management, or a related field, or equivalent combination of education and experience
3–5 years of experience in process optimization, project coordination, internal communications, or change management
Knowledge of business analysis and systems thinking
Data-driven decision-making skills
Ability to research, collect, compile, synthesize, and analyze data
Ability to create reports, graphical data presentations, and process documentation
Ability to use multiple system applications
Ability to create current-state and future-state process maps using tools such as Visio
Ability to conduct stakeholder interviews and workshops
Ability to support system upgrades, rollouts, pilot programs, and change implementation
Knowledge of applicable federal, state, and local laws and regulations, Trinity Health policies, procedures, Integrity and Compliance Program, and Code of Conduct
Ability to maintain confidentiality, safety, ethical conduct, and compliance
Lean Six Sigma Certification highly preferred
Change management knowledge such as ADKAR or Prosci is a nice-to-have qualification
Ability to follow tasks through to completion and manage concurrent tasks and projects
Ability to use a computer and other technology
Ability to provide assistance in an emergency
Ability to lift a maximum of 30 pounds unassisted occasionally, where applicable

Benefits

Comp & perks

Equal Opportunity Employer
Mission- and values-driven workplace focused on compassionate, person-centered care
Community benefit investment by Trinity Health is described, but no role-specific benefits are listed