HR Shared Services – Tier 2 Rep Specialist
Trinity Health
full-time
Posted on:
Location Type: Hybrid
Location: Livonia • Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $28 - $42 per hour
Job Level
Mid-LevelSenior
About the role
- Provides expert direction, management, and assistance to managers, colleagues, and vendors in analysis and resolution of complex issues
- Acts as a Subject Matter Expert for administration and technology support for Workday
- Manages specialized Human Resource service delivery for the HR Service Center
- Specializes in absence management administration, including paid time off (PTO) payouts, reconciliation, and transfers
- Conducts root cause analysis research to identify solutions to daily inquiries
- Serves as a liaison between COE’s TIS, Legal, Local HR partners and Payroll
Requirements
- 4 to 5 years of progressive experience with increased responsibility in an HR specialist or support role
- Associate's degree or a Bachelor's degree in business administration, Business Systems, Human Resources or related field preferred
- CEBS or PHR/PCP certification preferred
- Advanced proficiency of HRIS required
- Familiarity with Workday, PeopleSoft, and Kronos time and attendance system preferred
- Excellent communication skills, including strong listening and comprehension skills
- Strong analytic, problem solving, judgment and conflict resolution skills
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HRISabsence managementroot cause analysisproblem solvingjudgmentconflict resolution
Soft skills
communicationlisteningcomprehensionanalytical
Certifications
CEBSPHRPCP