Billing and Follow-Up Representative II – Hospital Follow-Up, Medicaid/HMO Payor

Trinity Health

Billing and Follow-Up Representative performing operations in revenue cycle for Trinity Health. Ensuring accurate billing processes and effectively resolving issues for government and non-government accounts.

Posted 7/29/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue cycle functions, including billing, claims documentation, and issue resolution, while maintaining compliance with applicable laws and regulations. Strong communication and training abilities enhance collaboration and operational efficiency.

Highest-signal resume keywords

Revenue Cycle FunctionsClaims DocumentationMicrosoft Office ProficiencyExcellent Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BillingClaims ProcessingRevenue OperationsRegulatory ComplianceData Analysis

Soft Skills

Interpersonal SkillsTime ManagementTraining and Guidance

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft Excel

Certifications & Qualifications

Regulatory Certifications

Industry Keywords

Revenue Cycle ManagementClaims RejectionsBilling IssuesHospital Departments

About the role

Key responsibilities & impact

Performs day-to-day billing and follow-up activities within revenue operations
Documents claims billed, paid, settled, and follow-up
Identifies and escalates billing issues
Communicates with hospital departments to clarify discrepancies
Researches claim rejections and takes corrective actions
Trains and guides lower level colleagues
Maintains knowledge of applicable laws and regulations

Requirements

What you’ll need

High school diploma or Associate's degree in Accounting or Business Administration or related field
Minimum of three (3) or more years of direct experience in revenue cycle functions
Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
Completion of regulatory/mandatory certifications preferred
Excellent verbal and written communication skills
Strong interpersonal skills
Accuracy and attention to detail
Time management skills

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development