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Referral Support Specialist
Trinity HealthReferral Support Specialist supporting hospital liaisons with referral entries and insurance verification for home care. Collaborating with healthcare teams to enhance patient care processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in referral entry, insurance verification, and data management within home care settings. Proficient in utilizing software platforms and understanding reimbursement criteria for effective case management.
Highest-signal resume keywords
Referral EntryInsurance VerificationHome Care ExperienceMicrosoft Computer SkillsKnowledge of Third Party Contracts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryInsurance AuthorizationHome Care ManagementDischarge PlanningCase Management
Tools & Technologies
Trinity Health At Home SoftwareStandard Office EquipmentRemote Technology
Certifications & Qualifications
High School DiplomaAssociate's Degree
Industry Keywords
Governmental Reimbursement CriteriaManaged Care ContractsReferral Management
About the role
Key responsibilities & impact- Support the HCCs (hospital-based liaisons) with referral entry and referral insurance verification
- Act as data entry support
- Accept, import and enter referrals from RHMs into Home Care Home Base
- Responsible for the insurance verification and authorization for certain payers
Requirements
What you’ll need- High School diploma required with equivalent 2-4 years industry experience; Associate's Degree preferred
- 2-3 years home care, hospice, discharge planning, or case management experience preferred
- Working knowledge of governmental reimbursement criteria, knowledge of third party/managed care contracts related to Trinity Health At Home services preferred
- Microsoft computer skill set required; experience with Trinity Health At Home software platforms and applications preferred
- Working knowledge of standard office equipment and remote technology required
Benefits
Comp & perks- Health, dental and vision insurance
- Short and long-term disability
- 403b
- Generous paid time off
- Mileage reimbursement
- Comprehensive orientation