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Trinity Health

Referral Specialist

Trinity Health

Referral Specialist ensuring patient referral needs are fulfilled for specialty services. Processing referrals and coordinating clinic visits at MercyOne Central Iowa healthcare system.

Posted 7/8/2026full-timeDes Moines • Iowa • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Work with patients requiring a referral to ensure needs are fulfilled
  • Process referrals, authorizations, and pre-certifications for timely reimbursement
  • Schedule appointments and coordinate clinic visits
  • Communicate information and answer patients' questions regarding health care plans
  • Enter referrals and document actions into the system
  • Notify physicians and patients when referrals are denied

Requirements

What you’ll need
  • High school diploma or equivalent required
  • 2 years of progressively responsible related experience in a healthcare environment required

Benefits

Comp & perks
  • Competitive compensation with a full benefits package
  • Opportunity for growth throughout the system

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Referral ProcessingAuthorization ManagementPre-CertificationDocumentation EntryAppointment Scheduling
Soft Skills
CommunicationInterpersonal Skills
Certifications
High School Diploma or Equivalent