Referral Specialist

Trinity Health

Referral Specialist ensuring patient referral needs are fulfilled for specialty services. Processing referrals and coordinating clinic visits at MercyOne Central Iowa healthcare system.

Posted 7/8/2026full-timeDes Moines • Iowa • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing referrals, authorizations, and pre-certifications while ensuring effective communication with patients and healthcare providers. Proficient in scheduling appointments and managing documentation within a healthcare environment.

Highest-signal resume keywords

Referral ProcessingAuthorization ManagementPatient CommunicationAppointment SchedulingHealthcare Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral ProcessingAuthorization ManagementPre-CertificationDocumentation EntryAppointment Scheduling

Soft Skills

CommunicationInterpersonal Skills

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Healthcare EnvironmentPatient CareReimbursementClinic Coordination

About the role

Key responsibilities & impact

Work with patients requiring a referral to ensure needs are fulfilled
Process referrals, authorizations, and pre-certifications for timely reimbursement
Schedule appointments and coordinate clinic visits
Communicate information and answer patients' questions regarding health care plans
Enter referrals and document actions into the system
Notify physicians and patients when referrals are denied

Requirements

What you’ll need

High school diploma or equivalent required
2 years of progressively responsible related experience in a healthcare environment required

Benefits

Comp & perks

Competitive compensation with a full benefits package
Opportunity for growth throughout the system