Practice Manager

Trinity Health

Practice Manager responsible for clinical quality and management in OBGYN practices across Bloomfield Hills and Clarkston. Leading staff, ensuring compliance, and enhancing practice profitability.

Posted 7/2/2026full-timeBloomfield Hills • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Overseeing clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and CORE metrics.
Directs the internal practice operations; creates benchmarks, tracks and reports progress, researches process improvements/efficiencies, recommends and implements changes.
Works with practice providers and practice management team to develop, implement, and manage the CORE Work plan.
Assures that the highest quality of care is delivered by the practice: Reviews patient care quality data and peer review data and develops action plans as necessary.
Reviews practice risk assessment regularly.
Monitors continuing medical education of the team.
Ensures the patient satisfaction scores related to the office demonstrate continuous improvement.
Manages practice staff - hiring, training, supervising, evaluating, disciplining and terminating.
Creates a positive and productive work environment to attract and retain staff, providers and patients.
Organizes and implements orientation and training programs for all new staff and providers under the guidance of the SMD.

Requirements

What you’ll need

Bachelor's degree is preferred; Combination of 1-2 year's college coursework and, 5 or more year's relevant work experience will be considered in lieu of a Bachelor's degree; additional experience will be considered if there is no college coursework.
Prior leadership experience in a medical office environment or other relevant professional experience; requires a minimum of 4 years in combination with meeting education requirements.
Four years of experience directly supervising non-exempt staff and leadership team is required.
Considerable knowledge of health care functions, including clinical functions, medical billing and coding procedures, reimbursement practices and quality improvement initiatives.
Knowledge of the legal and compliance aspects of health information systems and best practices in medical office operations.
Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, EMR software, Microsoft Word and Excel, intranet and computer navigation.
Ability to use other software as required while performing the essential functions of the job.
Excellent communication skills in both written and verbal forms, including proper phone etiquette.
Ability to work collaboratively in a team-oriented environment; courteous and friendly demeanor.
Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, provides, patients, family members, insurance carriers, vendors and the general public.
Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
Good organizational and time management skills to effectively juggle multiple priorities, time constraints and large volumes of work.
Ability to exercise sound judgment and problem-solving skills.
Ability to coordinate, direct and supervise the work of others.
Ability to analyze and interpret data for appropriate and effective response.
Ability to handle IHA staff and organizational information in a confidential manner.
Successful completion of IHA competency-based program within introductory and training period.

Benefits

Comp & perks

Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the IHA CARES mission and core values statement
Promotes educational opportunities for staff and providers; develops future leadership within the office
Maintains knowledge of and complies with IHA standards, policies and procedures, including IHA's Employee Handbook.
Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems.
Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Healthcare FunctionsMedical BillingCoding ProceduresQuality Improvement InitiativesData AnalysisRisk AssessmentProcess ImprovementStaff SupervisionPatient Satisfaction MonitoringTraining Program Implementation

Soft Skills

Team CollaborationOrganizational SkillsTime ManagementProblem-Solving SkillsSound Judgment