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Healthcare Resource Specialist, Referral Team
Trinity HealthHealthcare Resource Specialist facilitating patient care and referrals in Boise, Idaho. Collaborating with clinics and insurance companies to ensure quality healthcare services.
About the role
Key responsibilities & impact- Provide exceptional customer service to patients
- Facilitate the transfer of care between primary care providers and specialists
- Collaborate with multiple clinics to utilize resources
- Navigate and negotiate tracking and coordination of referrals
- Ensure accurate collection of patient information
- Support all clinic departments in referral processes
- Contact insurance companies for prior approval requirements
Requirements
What you’ll need- High School Diploma or equivalent required
- Previous experience in hospital, medical or insurance office setting preferred
- Working knowledge of medical terminology and the healthcare system preferred
- Computer skills including MS Office products
- Ability to work independently and as part of a team
- Well-developed English verbal and written communication skills
Benefits
Comp & perks- Excellent customer service to patients, physicians and staff
- Ongoing training for up to 6 months
- Positive relationships with clinic departments and staff
- Commitment to patient confidentiality according to HIPAA standards
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Referral ProcessesPatient Information CollectionInsurance Approval NavigationHealthcare System Knowledge
Soft Skills
Team CollaborationIndependent WorkVerbal CommunicationWritten Communication
Certifications
High School Diploma