Patient Access Representative I

Trinity Health

Patient Access Representative responsible for research, analysis, and reporting at Trinity Health. Collaborating on performance improvement activities for patient experience and operational efficiency.

Posted 6/26/2026full-timeAnkeny • Iowa • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Researches, collects & analyzes information.
Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports.
Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Requirements

What you’ll need

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Medical terminology required & knowledge of diagnostic & procedural coding.
Insurance verification with the ability to explain benefits, secure necessary authorizations.

Benefits

Comp & perks

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreport creationeducational material developmentmedical terminologydiagnostic codingprocedural codinginsurance verificationauthorization securing

Soft Skills

collaborationproblem-solvingcommunicationleadershipanalytical thinking

Certifications

HFMA CRCRNAHAM CHAA