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Billing and Follow-up Representative II – Hospital Medical Billing Follow-up, Medicaid/HMO
Trinity HealthBilling and Follow-up Representative managing day-to-day revenue operations for Patient Business Services in a hospital. Collaborating with teams to ensure accurate billing and follow-up of accounts.
Posted 6/19/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $29 per hourWebsite
About the role
Key responsibilities & impact- Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location
- Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts
- Provides training and guidance to lower level colleagues and provide problem resolution as needed
- Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner
- Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information
- Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays
- Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are paid or settled in a timely and accurate manner
- Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution
- Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required
- May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services
- Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing
- Provides problem resolution to billing and follow-up issues as needed
Requirements
What you’ll need- High school diploma or Associate's degree in Accounting or Business Administration or related field
- Minimum of three (3) or more years of direct experience and relevant knowledge of revenue cycle functions and systems
- Experience in a complex, multi-site environment preferred
- Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
- Experience and knowledge of Medicaid/HMO hospital medical billing follow-up experience desirable
- Completion of regulatory/mandatory certifications and skills validation competencies preferred
- Excellent verbal and written communication and organizational abilities
- Strong interpersonal skills are necessary in dealing with internal and external customers
- Accuracy, attention to detail and time management skills
- Ability to work independently
- Ability to perform billing and follow-up activities in a prompt and accurate manner
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Trinity Health Website LinkedIn All Job Openings 10,000+ employees 📚 Education 🤝 Non-profit 🌍 Social Impact Education
- Non-profit
- Social Impact Trinity Health is a Christian K-12 educational institution located in Wichita, Kansas, dedicated to providing a Christ-centered education that nurtures spiritual growth and academic excellence. The academy emphasizes the importance of faith in students' lives, integrating spiritual development with rigorous academic programs and a broad array of extracurricular activities, including athletics and fine arts. Trinity Health fosters a supportive community where teachers and families collaborate to help students develop a personal relationship with Jesus Christ and excel in their studies. Billing and Follow-up Representative II – Hospital Medical Billing Follow-up, Medicaid/HMO 🔥 4 minutes ago 🚗 Michigan – Remote 💵 $19 - $28 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location
- Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts
- Provides training and guidance to lower level colleagues and provide problem resolution as needed
- Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner
- Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information
- Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays
- Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are paid or settled in a timely and accurate manner
- Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution
- Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required
- May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services
- Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing
- Provides problem resolution to billing and follow-up issues as needed 🎯 Requirements
- High school diploma or Associate's degree in Accounting or Business Administration or related field
- Minimum of three (3) or more years of direct experience and relevant knowledge of revenue cycle functions and systems
- Experience in a complex, multi-site environment preferred
- Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
- Experience and knowledge of Medicaid/HMO hospital medical billing follow-up experience desirable
- Completion of regulatory/mandatory certifications and skills validation competencies preferred
- Excellent verbal and written communication and organizational abilities
- Strong interpersonal skills are necessary in dealing with internal and external customers
- Accuracy, attention to detail and time management skills
- Ability to work independently
- Ability to perform billing and follow-up activities in a prompt and accurate manner Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Forensic Medical Coder 🔥 1 hour ago Ensemble Health Partners 5001 - 10000 ⚕️ Healthcare Insurance ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Forensic Medical Coder supporting healthcare revenue cycle management solutions at Ensemble. Responsible for coding analysis, improvement projects, and provider education. 🇺🇸 United States – Remote 💵 $24 - $27 / hour 💰 Private Equity Round on 2022-03 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding Inpatient Medical Coder 3 🔥 6 hours ago The Ohio State University, Main Campus 1 - 10 📚 Education Website LinkedIn All Job Openings Senior Medical Record Coding Specialist responsible for coding and abstracting inpatient medical records. Collaborating with CDI staff and ensuring coding compliance for Ohio State Medical Center. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏥 Medical Billing and Coding Medical Coder II 🔥 10 hours ago Decypher 201 - 500 🔒 Cybersecurity ☁️ SaaS 🏛️ Government Website LinkedIn All Job Openings Medical Coder II at Decypher assigning inpatient facility and professional medical codes for military healthcare systems. Collaborating with providers and clinical staff to maintain coding compliance and productivity. 🇺🇸 United States – Remote 💵 $38 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding Medical Coder III 🔥 10 hours ago Decypher 201 - 500 🔒 Cybersecurity ☁️ SaaS 🏛️ Government Website LinkedIn All Job Openings Medical Coder III specializing in healthcare coding operations for Decypher, impacting health readiness for service members. Requires advanced medical coding expertise and compliance knowledge. 🇺🇸 United States – Remote 💵 $40 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding Coder I 🔥 15 hours ago Premier Orthopaedics 501 - 1000 👥 B2C 🧘 Wellness Website LinkedIn All Job Openings Coder role requiring accurate coding of medical records and compliance in remote setting. Collaborating with clinical staff and providers for documentation and standards. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding View More Medical Billing and Coding Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
billingfollow-uprevenue cycle functionsmedical billingclaim resolutionproblem resolutiondata analysisreport preparationpayment processingaccount reconciliation
Soft Skills
communicationorganizational abilitiesinterpersonal skillsattention to detailtime managementindependencetraining and guidanceproblem-solvingcustomer serviceproactive practices
Certifications
high school diplomaAssociate's degree in AccountingAssociate's degree in Business Administrationregulatory certificationsskills validation competencies