Billing and Follow-up Representative – PFS, Hospital Medical Billing Follow-up, Medicaid

Trinity Health

Billing and Follow-up Representative performing billing and follow-up for patient accounts at Trinity Health. Collaborating with healthcare teams to resolve billing discrepancies and ensure timely payments.

Posted 6/12/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $29 per hourWebsite

About the role

Key responsibilities & impact

Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location
Documents claims billed, paid, settled, and follow-up in appropriate system(s)
Identifies and escalates issues affecting accurate billing and follow-up activities
Communicates with appropriate hospital departments to clarify billing discrepancies
Proactively follows up on delayed payments by contacting patients and third-party payers
Assists in the training and education of Billing and Follow-Up Representative I colleagues.

Requirements

What you’ll need

High school diploma or Associate's degree in Accounting or Business Administration or related field
Minimum of three (3) or more years of direct experience and relevant knowledge of revenue cycle functions and systems
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
Excellent verbal and written communication and organizational abilities
Strong interpersonal skills in dealing with internal and external customers
Accuracy, attention to detail and time management skills
Ability to work independently.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billingrevenue cycle functionsclaims documentationfollow-up activitiespayment processingissue identificationtrainingeducation

Soft Skills

verbal communicationwritten communicationorganizational abilitiesinterpersonal skillsattention to detailtime managementindependence

Certifications

high school diplomaAssociate's degree in AccountingAssociate's degree in Business Administration