Billing and Follow-up Representative II – Hospital Medical Billing Follow-up – Commercial Payors

Trinity Health

Billing and Follow-up Representative handling medical billing follow-up tasks at Trinity Health. Collaborating within the revenue operations team for optimal reimbursement and efficiency.

Posted 5/29/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $29 per hourWebsite

About the role

Key responsibilities & impact

Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location
Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts
Provides training and guidance to lower level colleagues and provide problem resolution as needed
Documents claims billed, paid, settled, and follow-up in appropriate system(s)
Identifies and escalates issues affecting accurate billing and follow-up activities
Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner
Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information
Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays
Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are paid or settled in a timely and accurate manner
Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution
Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required
May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc.
Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created
Provides problem resolution to billing and follow-up issues as needed

Requirements

What you’ll need

High school diploma or Associate's degree in Accounting or Business Administration or related field
Minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
Completion of regulatory/mandatory certifications and skills validation competencies preferred
Excellent verbal and written communication and organizational abilities
Strong interpersonal skills are necessary in dealing with internal and external customers
Accuracy, attention to detail and time management skills
Ability to work independently
Ability perform billing and follow-up activities in a prompt and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization
Must be comfortable operating in a collaborative, shared leadership environment
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Trinity Health Website LinkedIn All Job Openings 10,000+ employees 📚 Education 🤝 Non-profit 🌍 Social Impact Education
Non-profit
Social Impact Trinity Health is a Christian K-12 educational institution located in Wichita, Kansas, dedicated to providing a Christ-centered education that nurtures spiritual growth and academic excellence. The academy emphasizes the importance of faith in students' lives, integrating spiritual development with rigorous academic programs and a broad array of extracurricular activities, including athletics and fine arts. Trinity Health fosters a supportive community where teachers and families collaborate to help students develop a personal relationship with Jesus Christ and excel in their studies. Billing and Follow-up Representative II – Hospital Medical Billing Follow-up – Commercial Payors 🔥 43 minutes ago 🚗 Michigan – Remote 💵 $19 - $28 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location
Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts
Provides training and guidance to lower level colleagues and provide problem resolution as needed
Documents claims billed, paid, settled, and follow-up in appropriate system(s)
Identifies and escalates issues affecting accurate billing and follow-up activities
Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner
Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information
Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays
Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are paid or settled in a timely and accurate manner
Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution
Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required
May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc.
Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created
Provides problem resolution to billing and follow-up issues as needed 🎯 Requirements
High school diploma or Associate's degree in Accounting or Business Administration or related field
Minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
Completion of regulatory/mandatory certifications and skills validation competencies preferred
Excellent verbal and written communication and organizational abilities
Strong interpersonal skills are necessary in dealing with internal and external customers
Accuracy, attention to detail and time management skills
Ability to work independently
Ability perform billing and follow-up activities in a prompt and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization
Must be comfortable operating in a collaborative, shared leadership environment
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs PI Medical Coding Reviewer III, CPC, RHIT, RHIA required 🔥 1 hour ago CareSource 1001 - 5000 ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Program Integrity Medical Coding Reviewer handling complex medical record audits and provider support. Mentoring teams and analyzing billing compliance with health regulations. 🇺🇸 United States – Remote 💵 $62.7k - $100.4k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor Coder, Pro 🔥 6 hours ago Ovation Healthcare 201 - 500 ⚕️ Healthcare Insurance ☁️ SaaS 📚 Education Website LinkedIn All Job Openings Certified Profee Coder with over three years of experience in hospital and clinic settings. Responsibilities include accurate coding and resolving documentation deficiencies. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding Senior Medical Coding Specialist 🔥 8 hours ago Headway 201 - 500 ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Senior Medical Coding Specialist auditing behavioral health documentation for accuracy and compliance. Collaborating with providers to enhance coding and documentation practices in a tech-forward setting. 🇺🇸 United States – Remote 💵 $76.2k - $112k / year ⏰ Full Time 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor Ambulatory Coder III, ENT 🔥 10 hours ago Prisma Health 10,000+ employees ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Ambulatory Coder III responsible for validating medical codes for inpatient and outpatient services at Prisma Health. Adhering to compliance and providing coding feedback while ensuring quality. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor Ambulatory Coder III, ENT 🔥 10 hours ago Prisma Health 10,000+ employees ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Responsible for coding and abstracting medical records for Prisma Health. Ensuring compliance with coding guidelines and providing expertise in assigned specialty. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor View More Medical Billing and Coding Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

billingclaims processingrevenue cycle functionsfinancial counselingfinancial clearanceaccountingcustomer serviceproblem resolutiondata analysisreport preparation

Soft Skills

verbal communicationwritten communicationorganizational skillsinterpersonal skillsattention to detailtime managementindependencecollaborationintegritymotivation

Certifications

high school diplomaAssociate's degree in AccountingAssociate's degree in Business Administrationregulatory certificationsskills validation competencies