Billing and Follow-up Representative II – Hospital Medical Billing

Trinity Health

Billing and Follow-up Representative managing billing and follow-up activities within revenue operations for a healthcare setting. Training lower-level colleagues and resolving billing issues efficiently.

Posted 4/24/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $29 per hourWebsite

About the role

Key responsibilities & impact

Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location.
Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts.
Provides training and guidance to lower level colleagues and provides problem resolution as needed.
Documents claims billed, paid, settled, and follow-up in appropriate system(s).
Identifies and escalates issues affecting accurate billing and follow-up activities.
Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner.
Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information.
Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays.
Researches claim rejections, makes corrections, takes corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution.
Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required.
May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc.

Requirements

What you’ll need

High school diploma or Associate's degree in Accounting or Business Administration or related field
Minimum of three (3) or more years of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience.
Experience in a complex, multi-site environment preferred.
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
Completion of regulatory/mandatory certifications and skills validation competencies preferred.
Excellent verbal and written communication and organizational abilities.
Strong interpersonal skills are necessary in dealing with internal and external customers.
Accuracy, attention to detail and time management skills.
Ability to work independently.
Ability perform billing and follow-up activities in a prompt and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Trinity Health Website LinkedIn All Job Openings 10,000+ employees 📚 Education 🤝 Non-profit 🌍 Social Impact Education
Non-profit
Social Impact Trinity Health is a Christian K-12 educational institution located in Wichita, Kansas, dedicated to providing a Christ-centered education that nurtures spiritual growth and academic excellence. The academy emphasizes the importance of faith in students' lives, integrating spiritual development with rigorous academic programs and a broad array of extracurricular activities, including athletics and fine arts. Trinity Health fosters a supportive community where teachers and families collaborate to help students develop a personal relationship with Jesus Christ and excel in their studies. Billing and Follow-up Representative II – Hospital Medical Billing 🔥 1 minute ago 🚗 Michigan – Remote 💵 $19 - $28 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location.
Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts.
Provides training and guidance to lower level colleagues and provides problem resolution as needed.
Documents claims billed, paid, settled, and follow-up in appropriate system(s).
Identifies and escalates issues affecting accurate billing and follow-up activities.
Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner.
Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information.
Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays.
Researches claim rejections, makes corrections, takes corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution.
Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required.
May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc. 🎯 Requirements
High school diploma or Associate's degree in Accounting or Business Administration or related field
Minimum of three (3) or more years of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience.
Experience in a complex, multi-site environment preferred.
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
Completion of regulatory/mandatory certifications and skills validation competencies preferred.
Excellent verbal and written communication and organizational abilities.
Strong interpersonal skills are necessary in dealing with internal and external customers.
Accuracy, attention to detail and time management skills.
Ability to work independently.
Ability perform billing and follow-up activities in a prompt and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Medical Coder – Temp 🔥 2 hours ago Sprinter Health 201 - 500 ☁️ SaaS 🤝 B2B 🧘 Wellness Website LinkedIn All Job Openings Medical Coder responsible for reviewing professional medical records and ensuring accurate coding. Join Sprinter Health to support patient care access through technology-driven healthcare solutions. 🇺🇸 United States – Remote 💵 $33 / hour 💰 $33M Series A on 2021-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor Lead HCC Coding Specialist 🔥 3 hours ago Highmark Health 10,000+ employees ⚕️ Healthcare Insurance 🤝 Non-profit 🌍 Social Impact Website LinkedIn All Job Openings HCC Coding Specialist overseeing coding accuracy and compliance for healthcare risk adjustment. Delivering education and conducting audits to ensure quality practices across teams. 🇺🇸 United States – Remote 💵 $72.7k - $116.6k / year 💰 $5M Grant on 2021-05 ⏰ Full Time 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor Medical Billing Associate – Patient Services 🔥 4 hours ago Luna Physical Therapy 1001 - 5000 ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Patient Success Associate supporting patient billing and insurance questions at Luna. Focused on enhancing the patient experience with award-winning technology. 🇺🇸 United States – Remote 💵 $15 - $20 / hour 💰 Series B on 2023-06 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏥 Medical Billing and Coding 🚫👨‍🎓 No degree required Medical Billing Specialist 🔥 6 hours ago Revco Solutions 501 - 1000 ⚕️ Healthcare Insurance 📋 Compliance 🤝 B2B Website LinkedIn All Job Openings Medical Billing Specialist processing insurance claims and handling inquiries efficiently. Responsible for follow-up on accounts and meeting quality assurance standards in medical billing. 🇺🇸 United States – Remote 💵 $18 - $21 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏥 Medical Billing and Coding 🚫👨‍🎓 No degree required Pro Fee Surgery & E/M Coder 🔥 11 hours ago Presbyterian Healthcare Services 10,000+ employees ⚕️ Healthcare Insurance 🤝 Non-profit Website LinkedIn All Job Openings Join Presbyterian's healthcare team as a Pro Fee Surgery & E/M Coder, coding various medical records accurately. Engage in vital processes ensuring compliance and proper financial reimbursement. 🇺🇸 United States – Remote 💵 $21 - $33 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏥 Medical Billing and Coding 🦅 H1B Visa Sponsor View More Medical Billing and Coding Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

billingclaims processingfinancial counselingfinancial clearanceaccountingcustomer serviceproblem resolutiondata analysisreport preparationrevenue cycle functions

Soft Skills

communicationorganizational abilitiesinterpersonal skillsattention to detailtime managementindependencecollaborationintegritymotivationleadership

Certifications

regulatory certificationsskills validation competencies