Customer Support

• Performs day-to-day customer service activities within the hospital revenue operations of an assigned PBS location.
• Serves as part of a Customer Service team responsible for ensuring excellent customer satisfaction.
• Assists patients in the resolution of billing issues, including setting up payment plans and responding to complaints.
• Provides detailed documentation and reports of customer complaints, interactions, and actions taken.
• Tracks trends of customer service encounters and recommendations for resolutions.

Customer Service Representative – Escalations, Self-Pay

Customer Service Representative

Technical Customer Service Agent

Customer Service Representative, Financial Services

Customer Service Specialist