Finance Specialist
RTX
Patient Financial Advocate-Remote
Trinity Health
full-time
Posted on:
Location: Iowa • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide assistance to self-pay patients\n
- Maintain working knowledge of governmental and community resources and offers alternatives to help the needy\n
- Facilitates application process and transfers\n
- Adheres to Wheaton Franciscan Healthcare’s performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of Wheaton Franciscan Healthcare\n
- Assesses clients’ financial needs of self-pay patients\n
- Interviews customers to determine eligibility for assistance through state, county or local organization\n
- Keeps knowledge of referral sources current\n
- Assesses financial situation and discusses financial alternatives with clients and families\n
- Evaluates feasibility (i.e., financial, willingness) of services and resources\n
- Assists patients/families in seeking resources in order to obtain needed care\n
- Discusses alternatives with patient and family\n
- Assists customers filling out government program applications\n
- Assists customers in securing available funding within the community to help them settle their outstanding obligation for the service received\n
- Documents education, referrals and the resolution of problem\n
- Follows-up to ensure success of plan\n
- Assists social workers in planning for patients’ financial needs after discharge\n
- Meets one-on-one with patients and families to individualize discharge plan and after-care\n
- Communicates recommended follow-up treatment to interdisciplinary treatment team\n
- Uses knowledge of referral agencies to facilitate continued treatment or placement
Requirements
- 0–2 years experience in health care finance setting (General Requirements)\n
- Two years experience in health care finance setting preferred\n
- Hours: 10:30 a.m.-7:00 p.m (Central standard time) - Fully Remote\n
- Bachelor’s degree in Social Work or related field preferred
