Customer Success Manager

Trimble Inc.

Customer Success Manager ensuring high satisfaction with Trimble’s logistics products. Building strong partnerships and driving retention in the transportation industry through strategic consulting.

Posted 6/24/2026full-timePrinceton • Colorado, New Jersey, Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $74,900 - $103,200 per yearWebsite

About the role

Key responsibilities & impact

Ensure high satisfaction and successful engagement with Trimble’s products
Drive retention and growth while building strong, long-term partnerships
Act as a strategic consultant for Executive and C-Level teams
Establish proactive relationships with key stakeholders
Deliver high-impact communication strategies
Monitor engagement metrics and lead internal cross-functional teams
Collaborate across the organization for client operational goals

Requirements

What you’ll need

5+ years of progressive experience in customer success, account management, or client services
Exceptional consultative and presentation skills
Ability to manage competing priorities and document complex client strategies
Proficient in Google Suite and Salesforce
Bachelor's Degree or equivalent professional experience
Industry-recognized Customer Success certification (bonus)
Experience utilizing Customer Success platforms such as Gainsight or Totango (bonus)
Practical understanding of transportation and logistics best practices (bonus)
Formal project management experience or data modeling/predictive analytics skills (bonus)

Benefits

Comp & perks

Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Paid Parental Leave
Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer successaccount managementclient servicespresentation skillsproject managementdata modelingpredictive analytics

Soft Skills

consultative skillscommunication strategiesrelationship buildingstakeholder managementprioritization

Certifications

Customer Success certificationBachelor's Degree