Application Support Specialist

Trimble Inc.

Application Support Specialist at Trimble providing essential enterprise support and leveraging AI tools for customer satisfaction. Collaborating with teams to resolve application issues effectively.

Posted 6/20/2026full-timeLake Oswego • Colorado, Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $22 per hourWebsite

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Provide essential enterprise support by diagnosing and resolving complex application issues to maintain high customer satisfaction.
Coordinate and streamline critical escalations, ensuring seamless collaboration across teams for timely resolutions.
Leverage and master AI-powered support tools and LLMs to optimize daily workflows and support tasks while strictly maintaining data confidentiality.
Act as a trusted application expert, empowering customers to fully utilize and succeed with our software ecosystem.

Requirements

What you’ll need

Prior experience in a dedicated customer support or related client-facing role with a strong customer-centric mindset.
Degree or coursework in technology, business, accounting, or a related discipline.
Adept at working with AI-powered tools, virtual assistants, or chatbots, including clear prompting skills.
Intermediate proficiency with Google Workspace and a passion for mastering software solutions.
Strong problem-solving abilities paired with excellent interpersonal and communication skills.
Basic exposure to SQL (bonus).
Demonstrated experience building AI automations (bonus).
Background in accounting, construction, or construction accounting (bonus).
Hands-on experience with ERP systems or Vista software (bonus).

Benefits

Comp & perks

Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Paid Parental Leave
Employee Stock Purchase Plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AI-powered toolsLLMsSQLAI automationsERP systemsVista software

Soft Skills

customer-centric mindsetproblem-solvinginterpersonal skillscommunication skills