Manager, Internal Global Systems, Processes, & Tools

Trimble Inc.

Manager of Internal Global Systems at Trimble optimizing technology stack and workflows for global teams. Spearheading development and implementation of customer experience systems and AI-driven solutions.

Posted 5/27/2026full-timeAtlanta • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $105,600 - $184,800 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute a multi-year technology roadmap that aligns with global business scaling and system integration
Lead the implementation, configuration, and ongoing governance of all Customer Experience systems and tools to drive high user adoption
Identify bottlenecks in internal workflows and implement AI-driven solutions to deflect low-complexity issues without sacrificing quality
Harmonize processes across diverse regions while respecting local regulatory requirements
Serve as the primary liaison between Customer Experience, Information Technology, and Product teams to ensure data integrity

Requirements

What you’ll need

2+ years of leadership experience in operations or systems roles within a software-as-a-service environment
Expert-level knowledge of CRM architecture and integrations, including Salesforce
Deep understanding of post-sales motions, including renewal management and customer segmentation
Bachelor degree in business administration, business operations, or a related field

Benefits

Comp & perks

Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM architectureSalesforcesystem integrationAI-driven solutionsdata integritycustomer segmentationrenewal managementworkflow optimizationtechnology roadmap developmentgovernance of Customer Experience systems

Soft Skills

leadershipcommunicationcollaborationproblem-solvingorganizational skillsuser adoption facilitationstakeholder managementadaptabilitycross-functional teamworkprocess harmonization

Certifications

Bachelor degree in business administrationBachelor degree in business operations