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Senior Business Analyst – Managed Service
Trimble Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteSalary
💰 $99,700 - $134,600 per year
Job Level
Senior
About the role
- Continue to configure e-Builder for the client by modeling and improving the business process to meet their organizational goals
- Guarantee adoption for the managed service client by efficiently training client teams
- Analyze business process/requirements and develop corresponding process and data flows
- Perform gap analysis activities to identify and document any possible requirement gaps
- Provide creative solutions to ambiguous business problems
- Develop materials and deliver training required for each project
- Configure data and business rules for new project initiatives
- Assist with testing strategies, conditions and evaluation of expected results
- Deliver meeting minutes, status reports, and post-project evaluations as required
- Recommend and implement process improvements
- Offer in-depth line of questioning to uncover barriers, resistance and overall software usage
- Use diplomacy to communicate positively information that may be disagreed with or undesirable
Requirements
- Experience in working closely with external customers throughout a software implementation and willingness to travel
- Strong process and consultative customer focus and ability to implement multiple projects simultaneously
- Effective and engaging training of the client teams
- On time delivery and appropriate storage of project and client documentation
- Excellent interpersonal and influencing skills
- Ability to write business and system requirements documents that convey complex analysis and solutions clearly and concisely
- Ability to effectively present information to customers, strategic business partners, and company management
- Ability to read, analyze and interpret complex technical documents, diagrams, data models, and process documents
- Complete documentation of all e-Builder business processes
